Coronavirus /COVID-19 Precautions at Bailey's Comfort Services
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Covid-19 Response

How Bailey’s Comfort Services is Handling COVID-19

At Bailey’s Comfort Services, we take the safety of our customers and our staff seriously. While this is true every day, it’s especially important in this time of heightened concern. Because our services plays a vital role in maintaining health, safety, and comfort in our local CSRA area, we will remain open during this time. But, you can rest assured that we are taking steps to minimize the impact of COVID-19.

Below you will find a brief outline of our plan for addressing the virus. If you need service, please call our main line at 706-343-3999.

How Bailey’s Comfort Services is Working to Protect You

Per the CDC and WHO guidelines, we are making some changes to our normal operating procedures. We will also be adopting rigorous cleaning protocols during the outbreak. While these adjustments may seem inefficient or awkward, they’re necessary to ensure the health of those we serve.

  • Staff Care: Some of our staff will working from home during the COVID-19 outbreak.
  • All technicians temperatures are taken when they arrive at our shop. Anyone running a fever will be sent home for 14 days.
  • Any staff member who has someone sick or running a fever at home, will be instructed to report it and stay at home for 14 days.
  • Scheduling Questions: When you call to make an appointment, our office team will ask if anyone in your home is sick or running a fever, and has anyone in your home been diagnosed with COVID-19 or has been exposed to the virus.
  • Safety Measures: Troubleshooting equipment can sometimes be done from the exterior of your home, but there are times when our staff must go inside. In those situations, nitrile gloves and masks will be worn. If you have an allergy to any of these products, please let us know ahead of time.
  • Sanitization: Our trucks come stocked with disinfectant sprays and sanitizing wipes. After completing a job, your technician will wipe down any areas with which they had contact.

Regarding Maintenance Calls and Other Scheduled Visits

We’ll reach out to you before our visit to outline the above procedures.

At Bailey’s Comfort Services, we value your peace of mind. We understand the current situation may be more concerning for some of our clients than it is for others. We are pushing out all of our maintenance club members four weeks to minimize traffic and risk to homeowners with outages. If you are a maintenance customer with an outage you will be seen.

Our Planning Standards

Bailey’s Comfort Services understands the fluidity of the situation and we will be updating this page regularly as the situation changes. Please check your email and follow us on social media for any updates. If you have any questions regarding this policy or wish to discuss our COVID-19 response plan in more detail, please call 706-343-3999 or email dispatch@baileysaugusta.com

Bailey’s Comfort Services understands the fluidity of the situation and we will be updating this page regularly as the situation changes. Please check your email and follow us on social media for any updates. If you have any questions regarding this policy or wish to discuss our COVID-19 response plan in more detail, please call 706-343-3999 or email dispatch@baileysaugusta.com

24 Hour Emergency Service (706) 343-3999 or Schedule Service Online
24 Hour Emergency Service
(706) 343-3999
Schedule Service Online
 
Contact Info
 
Address:  1068 Franke Industrial Dr.
Augusta, GA 30909
 
 
Business Hours:
24 Hours a Day, 7 days a week
NO OVERTIME CHARGES!
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Payment Options
 
For Furnace in Grovetown GA, we accept most major credit cards.
 
We accept check for AC repair service provided in Martinez GA.
We accept cash for Heat Pump repair service provided in Augusta GA.
 
Financing Options
Connect With Us:
For Furnace repair in Grovetown GA, like us on Facebook!
See what your neighbors think about our AC service in Martinez GA on Google Reviews.
Follow us on Twitter for updates on our Heater repair service in Augusta GA
Check out our Furnace repair videos on Youtube for Grovetown GA
See what makes Bailey's Comfort Services your number one choice for AC repair in Augusta GA.
 
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